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Hathway

About:

Established in 1995, Hathway Cable and Datacom started off purely as a cable TV company and then diversified into the ISP business, providing Internet connections over its existing cable network. The company is part of the Rajan Raheja group, whose subsidiaries also include (amongst others) The Outlook Group, Exide Industries, Globus Stores, Asianet and Sonata Software.

The STAR Group holds a 26% stake in Hathway.

Technology:

Hathway Cable Internet Service is based on DOCSIS (Data Over Cable Services Interface Specifications) protocol. DOCSIS has been developed by Cable Labs, a Research & Development consortium of Cable Service Providers in North & South America. It is now the de facto standard for all Cable Internet deployments across the world.

Coaxial cable is run to the customer's premises, and connected to the cable modem (usually a Motorola Surfboard SB5100i) or cable router (brand unknown - possibly a Zyxel). The Surfboard can support speeds of up to 30 Mbps, but is capped to a more sedate 256 Kbps (0.83%)/512 Kbps (1.66%) or as applicable. The Surfboard supports both USB and Ethernet connections to the PC - Hathway recommend connecting via the Ethernet connection and require an Ethernet NIC on the PC. The use of an Ethernet connection removes driver bottlenecks and makes this connection extremely Linux friendly.

That said, you can also connect via the USB port [drivers link below], and if need be connect two computers to the modem (and avoid the need for a switch if you only have 2 PCs) - one to the Ethernet port and the other to the USB port. The modem also has a basic DHCP server and other options in it's control panel (reachable by accessing http://192.168.100.1/ via your browser - proceed with caution :-P).

User ratings:

Speeds:
(5)
Connection reliability:
(7)
Support:
(6)
Billing:
(3)
Overall satisfaction:
(7)
Average rating:(5.6)
Total number of ratings = 1.

Plans:

Plansort iconUploadDownloadData capTime capCharges
1 MBN/A1.024 MbpsUnlimitedUnlimitedRs. 470000
,
Freeway Max64 Kbps256 KbpsUnlimitedUnlimitedRs. 9950
, ,
Freeway Regular64 Kbps256 KbpsUnlimitedUnlimitedRs. 995
,
Freeway Xtra64 Kbps256 KbpsUnlimitedUnlimitedRs. 4975
, ,
Gold PremiumN/A256 KbpsUnlimitedUnlimitedRs. 120000
,
Gold SupremeN/A512 KbpsUnlimitedUnlimitedRs. 240000
,
Gold ValueN/A128 KbpsUnlimitedUnlimitedRs. 60000
,
Liteway 1 RegularN/A256 Kbps1.5 GBUnlimitedRs. 500
,
Liteway 1 XtraN/A256 Kbps10.5 GBUnlimitedRs. 3000
,
Liteway Basic RegularN/A256 Kbps125 MBUnlimitedRs. 275
,
Liteway Basic XtraN/A256 Kbps750 MBUnlimitedRs. 1650
,
Liteway New QuarterlyN/A256 Kbps1.2 GBUnlimitedRs. 750
, ,
Liteway New XtraN/A256 Kbps3 GBUnlimitedRs. 1500
, ,
Paceway 1N/A512 Kbps2.4 GBUnlimitedRs. 3000
, ,
Thruway RegularN/A64 KbpsUnlimitedUnlimitedRs. 500
,
Thruway XtraN/A64 KbpsUnlimitedUnlimitedRs. 3000
,
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Notes:

  • Uploads are not included in the usage calculations.
  • Additional usage (where applicable) at Rs. 0.90 / MB.
  • Installation and registration charges of Rs. 500.

Contacts:

CityTelephoneE-mail
Bangalore5123 1313bangalorehelpdesk@hathway.net
Baroda5595785 / 2320218
Chennai5218 1313chennaihelp@hathway.net
Hyderabad5583 1313hyhelpdesk@hathway.net
Ludhiana240 6366 / 554 7001subscribeludhiana@hathway.net
Mumbai5642 9999 / 5662 8825subscribe@hathway.com
Mysore98440 31313mysorehelpdesk@hathway.net
Nasik252 0320 / 252 0330 / 259 2261 / 252 0310subscribenasik@hathway.com
New Delhi2616 0236 / 5289 5500subscribedelhi@hathway.net
Pune5626 3737subscribepune@hathway.com

Links:

Disclaimer:

It is recommended that these pages be used as a guide only. While care has been taken to ensure the veracity of all information within, inaccuracies inevitably creep in. If you do notice anything amiss, please use the fora to recommend any changes. Please be as constructive as possible - nit-picking is fine :)
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